AlbiBilet | Ucuz Uçak Bileti Satışı

Ticket Cancellation & Refund Policy

You can follow the steps below for ticket cancellation and refund. All our processes are carried out in accordance with legal regulations and customer satisfaction principles. For more details, please review the sections below or contact us.

Cancellation & Refund Process

Cancellation Request: To cancel your ticket, you can request through the My Reservations page or contact customer service.
Cancellation Conditions: Cancellation procedures may vary depending on the ticket type and purchase date. Refunds may not be available for promotional tickets.
Refund Time: Refunds for cancelled tickets are processed within 3-10 business days depending on your payment method.
Deductions & Fees: A certain deduction may apply depending on the ticket type. Please check our Terms of Use page for details.
Refund Notification: When your refund is completed, a notification will be sent to your registered email address.

FAQ (Cancellation & Refund)

How can I cancel my ticket?

You can cancel your ticket via the My Reservations page or by contacting our customer service.
When will the refund be processed?

Refunds are usually completed within 3-10 business days. The duration may vary depending on bank processes.
Is refund possible for promotional tickets?

Refunds and changes for promotional tickets may be restricted. See our Terms of Use for more information.
Are there deductions in cancellation/refund?

Certain deductions may apply depending on the ticket type. Rates vary based on ticket and cancellation time.
To which account is the refund sent?

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How can I track my cancellation/refund request?

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Legal Information

All cancellations and refunds are carried out in accordance with Law No. 6502 on Consumer Protection and related regulations. For details, review our Privacy Policy and GDPR pages.

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